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Internet Policies
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Shipping Policy

Your credit card will be charged when you complete your purchase. Your order will be shipped within 10 business days.

Return Policy

Items purchased may not be returned. 

Refund Policy

Purchases made online are non-refundable.
Refund requests will only be considered if resulting from an administrative error of the Agency. All refund requests need to be in writing. Address refund request to:

Oregon Department of Fish and Wildlife
ATTN: DeAnna Erickson, Licensing Manager
4034 Fairview Industrial Dr. SE
Salem, Oregon 97302-1142

Delivery Methods and Delivery Time Frame Policy

Your order will be shipped within 10 business days. Shipment is by US Postal Service.

Privacy Policy

Links to Other Sites

This site provides links to other websites as a convenience to our customers. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you use one of these links, you are no longer on this site and this Privacy Notice will not apply. When you link to another website, you are subject to the privacy policy of that site.
 
When you follow a link to one of these sites neither the State of Oregon, nor any agency, officer, or employee of the State of Oregon warrants the accuracy, reliability or timeliness of any information published by these external sites, nor endorses any content, viewpoints, products, or services linked from these systems, and can not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of their information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from these systems does so at his or her own risk.

Information Collected When You Browse the ODFW Site

If you do nothing during your visit to this website but browse or download information, we automatically collect and store the standard data collected by all web server software. That information is as follows:

  1. The Internet Protocol (IP) address and domain name used (but not the e-mail address). The IP address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet IP to respond to your browser request. Example: 122.125.36.42;
  2. The Domain name (DNS) assigned on the Internet to your IP Address (if there is one). Example: somename.com;
  3. The type of browser and operating system you used. Example: Mozilla/4.0 (compatible; MSIE 4.01; Windows NT; IE4WDUS-1998101501);
  4. The date and time you visited this site;
  5. The web pages or services you accessed at this site;
  6. The website you visited prior to coming to this website. (Note: this is included so that summary analysis can be done on how visitors get to our site, i.e., from a search engine, from a link on another site, etc.); and
  7. The number of bytes sent by our server.

We do not track individual user navigation choices. We do, however, summarize the information listed above to determine:

  • The time it takes for our Web server(s) to respond to your requests as you browse through our site
  • What organizations are our most frequent users (item 2 above) to better target our content for the audience.
  • What browsers are being used on our site to determine what techniques we can use to develop pages that will work with different browsers (item 3 above).
  • How often our pages are being used (item 5 above) by the traffic from other sites, such as the search engines that are good at directing people to the site (item 6 above)

For site security purposes and to ensure that this service remains available to all users, this site may monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. If security monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the state law and federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

Public Disclosure

All information collected at this site becomes a public record unless an exemption in law exists. ORS Chapter 192 contains the Oregon Public Records Law. In the State of Oregon, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Both state and federal laws provide exceptions. We may request personally identifiable information from you in order to provide requested services, but such information is handled as it would be on an in-person visit to a governmental office.

Personal Information and Nondisclosure

As defined in Oregon’s Record Privacy law, Personal Information means the following information that identifies an individual:

  • Driver License
  • Driver Permit or Identification Card Number
  • Name
  • Address (excluding five-digit zip code)
  • Telephone Number

Generally, an individual cannot get another person’s personal information.  However, most businesses can get Personal Information if they have a specific need for the information that is permitted in the Privacy Law.  A domain name or Internet Protocol (IP) address is not considered personal information; however, an e-mail address may be considered personal information.

E-mail

If you send us an electronic mail message with a question or comment that contains personal information, or fill out a form that e-mails us this information, we will only use the information to respond to your request. We may redirect your message to another government agency that is in a better position to answer your question. Please note that e-mails received from this site are considered public record. Certain information contained in the e-mail may be protected from general release under Oregon’s Public Records Law (ORS 192.410-192.505) or Oregon’s Record Privacy Law (ORS 802.175-802.191). This information may only be released if a requestor qualifies under the law to receive the information.

Forms

Each electronic form that collects personal information on this site will have a specific privacy statement or a link to the privacy statement if different from the policy as stated above.

Requesting Personal Information Inspection

You have the right to review information collected about you by this site. Contact the agency that provides the service you requested.

Secure Transmission

For secured-data transmission, this site uses the industry standard encryption software, Secure Socket Layer (SSL). The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock or key symbol on its task bar to indicate invoked secure transmission. If these indicators are not present, any information is susceptible to interception by other parties. Most Internet e-mail communication will not be secure. If you are communicating sensitive information, you might want to consider sending it in by postal mail.

Cookies

A cookie file is a small text file created by a website and stored on your computer hard drive that contains unique information the site can use to track such things as passwords, lists of pages you've visited, the date when you last looked at a specific page or to identify your session at a particular website. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application. If cookies are used on the website their use will be clearly marked. While most browsers have an option that allows you to control the use of cookies, their use might provide some features that can not be used if cookies are turned off. Each application start page where cookies are used will have a specific statement that explains the use of the cookies, what information is being stored and whether the information is deleted or retained for future use when you complete your session.

Public Records Statement

Information reported to the Oregon Department of Fish and Wildlife is subject to Oregon's public records law ORS192, and may be made available on our website and to other parties upon request.

System Availability Policy

In order to provide you with the most up-to-date information possible, some of our services may be unavailable due to updates and maintenance of the system. We apologize in advance for any inconvenience and ask that you check back with us at a later time.

Customer Service Contact Information

Oregon Department of Fish and Wildlife
4034 Fairview Industrial Dr. SE
Salem, OR 97302-1142
E-mail: Contact Us

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4034 Fairview Industrial Drive SE   ::   Salem, OR 97302   ::    Main Phone (503) 947-6000 or (800) 720-ODFW [6339]

Do you have a question or comment for ODFW? Contact ODFW's Public Service Representative at: odfw.info@state.or.us
Do you want to enter your opinion about a specific issue into the public record? Contact
: odfw.comments@state.or.us





   © ODFW. All rights reserved. This page was last updated: 03/13/2014 9:23 AM